Cover Desk Founder and CEO Andy Priesman is an insurance industry veteran with extensive operational experience. He knows what it takes to make an independent insurance agency run well because he’s done it in his own business. Andy talks with Gilad about Cover Desk, a call center that started as a back office for Greenway and rapidly grew from there.

…we become more of a service center for some of those agencies, and as long as you can give the service and the support that's needed and the client gets what they need in a great way, I think that’s where the future lies